Tsukasa meets Yasutaka Hanada, a spotter and a ten-year veteran at Terminal Service No. 1, whose aloof behavior surprises him. When Yasutaka asks him about how he got the job, Tsukasa reveals that his father is a friend of one of the higher-ups in the company, who decided to help him after he failed his entrance exams. Later on, after scolding Tsukasa for failing to retrieve a Giftia with Isla, Michiru vents her anger to Zack and Yasutaka before being asked by Kazuki about Isla's condition. Kazuki later takes Tsukasa out for a drink and asks him about his work compatibility with Isla, but deduces the communication problems between the two of them before even getting a response. She then apologizes for partnering Tsukasa with Isla and then expresses her frustration at ripping memories apart as part of her job. Tsukasa is then sent to the Unit Testing Room, where he meets Eru Miru and Mikijiro Tetsuguro, who are measuring Isla's physical skills. He then asks Isla about the physical training, and she tells him of her belief that she is holding him back because of all the time she spent off the field. Because of this, Tsukasa decides to do the negotiating with Giftia owners instead of Isla, in spite of the fact that it isn't what a spotter does. The next day, he begins putting together his own manual about owner negotiations and is assisted by Michiru and Zack. Once he is finished, he comes across Yasutaka, who learns about Isla's visits to the Unit Testing Room and remarks the pointless nature of those visits. When Tsukasa asks him about it, Yasutaka replies that Isla's physical capabilities are on a consistent decline that cannot be fixed, a characteristic of Giftia. Later on, Tsukasa and Isla successfully retrieve the Giftia they were previously assigned to, while Kazuki and Yasutaka talk about Isla's lifespan, which is set to expire in less than 2,000 hours, giving her less than three months to live.